COURSE POLICIES · UPDATED 22 OCTOBER 2026
Refund & cancellation policy
14-day refund window
You may request a full refund within 14 calendar days of purchase by emailing support with the purchase email and Stripe receipt or transaction reference. You do not need to provide a reason. Never send full card details, passwords, or patient information.
How refunds work
After the purchase is located, the refund is submitted to the original payment method. The payment provider and your bank determine when it appears. Course access is revoked after a refund; stop using and delete downloaded course materials when a full refund is granted.
After 14 days
Contact support if the course is inaccessible, faulty, materially different from its description, or you believe you have a legal right to a refund. Applicable statutory rights are not limited by the 14-day voluntary policy.
Cancellation
This is a one-time purchase with no recurring billing to cancel. Leaving checkout before payment does not enroll you. If you were charged but cannot access the course, contact support before paying again.
Questions? Contact support.